Open Position

Team Lead

About Pitch121

Life is too short for boring jobs! 🚀

Pitch121, a SoPro brand, is looking for a Team Lead to support and inspire our rapidly growing team in delivering a world-class service.

We invest in our team’s personal and professional development and make sure everyone feels like a valued member. ✨


  • Competitive salary
  • Excellent central Skopje office location (with great people!)
  • Regular social events
  • Open door policy to all levels of management – everyone’s ideas are listened to and in most cases, implemented

Both internal and external candidates are open to apply for this position.

If this sounds exciting, the ONLY way you can successfully apply is to send us your CV and cover email to our Operations Team Manager, Tea Duza, at [email protected].

Job description

Key Responsibilities: 

Team Management [70%]

  • Direct line management of up to 10 team members
  • Accountability for team performance, ensuring all relevant KPIs are achieved across the team at both collective and individual levels
  • Support the recruitment process. Interview and assess candidates together with the head of the department
  • Help in developing the new starter induction training program and material
  • Deliver new starter inductions and training for all new additions to the team
  • Develop staff to full competence through staggered and supported introduction to their roles and responsibilities with the help of senior executives within the team
  • Balance high levels of output with extremely high quality and accuracy
  • Represent the various working policy stances and positions of the business with confidence and authority, maintaining employee trust and motivation at all times
  • Lead by example to develop an environment of trust, maturity and positivity within the workplace, ensuring a motivated and happy team

Campaign Delivery [30%]

  • Day to day delivery of LinkedIn and email client campaigns. Support and deliver our highest value contracts
  • Maintain user-level familiarity with all delivery systems and processes
  • Oversee the weekly and monthly reporting process, ensuring accuracy and high-quality campaign analysis is performed, together with appropriate suggestions being sent to the client
  • Ensure team adhering to all defined procedures and newly implemented processes
  • Maintain and distribute internal reporting on the team’s KPI performance
  • Work with the head of the department to continually improve the operational processes, systems and procedures


  • Prefered 3+ experience working in B2B digital marketing sector
  • Organisation and time management skills
  • Excellent communication and team leadership skills
  • In-depth knowledge of performance metrics
  • Previous experience with managing resources and delegating tasks
  • Proven problem-solving attitude
  • Ability to create and inspire a team environment with an open communication culture
  • Ability to make responsible and effective decisions
  • Excel wizard (both Microsoft Office and Google Sheets)

We are looking for people who:

Job Overview
Location: Skopje, North Macedonia
Department: Operations
Employment type: Full-Time
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